Senior Software Engineer at GlobalLogic

Hi, I'm Carlos Bustamante

AI & MLOps Engineer

I build production AI systems and the platforms they run on: AI agents, LLM inference with vLLM, Kubernetes workloads on EKS, and AWS environments managed with Terraform.

  • AI agents
  • vLLM
  • AWS
  • Kubernetes
  • Terraform
Portrait of Carlos Bustamante
  • Ring, an Amazon company. Current client: building AI agents for internal workflows
  • AWS Certified Generative AI Developer – Professional, plus 5 more certifications
Carlos Bustamante

01 · About

About me

AI & MLOps Engineer

I'm an AI & MLOps Engineer based in Estado de México. I build production AI systems and the infrastructure they run on: AWS environments managed with Terraform, Kubernetes clusters on EKS, containerized model services, and LLM inference with vLLM.

I'm currently a Senior Software Engineer at GlobalLogic, working with Ring (an Amazon company) on AI agents that speed up internal product and engineering workflows. Before that, at Corteza.ai, I went from fine-tuning internal LLMs to architecting the AWS and Kubernetes platform behind the company's ML and LLM workloads. I hold a B.Sc. in Mechatronics Engineering and an M.Sc. in Engineering Sciences from Tecnológico de Monterrey.

Full name
Carlos Alberto Bustamante Gaytán
Current role
Senior Software Engineer, GlobalLogic
Location
Estado de México, México
Experience
5 years

Technical skills

Cloud & Infrastructure

  • AWS
  • EKS
  • ECR
  • EC2
  • S3
  • EFS
  • Route 53
  • CloudWatch
  • Azure
  • Linux

DevOps & IaC

  • Terraform
  • Kubernetes
  • Docker
  • AWS CDK
  • Git
  • CI/CD

AI/ML & MLOps

  • vLLM
  • LLMs
  • PyTorch
  • TensorFlow
  • Scikit-learn
  • Fine-tuning
  • Model training
  • Model serving
  • Model deployment

Programming & Data

  • Python
  • TypeScript
  • FastAPI
  • REST APIs
  • SQL
  • Pandas
  • NumPy
  • PySpark
  • Matplotlib
  • Seaborn
  • Plotly

Languages

  • Spanish Native
  • English Fluent
  • German Intermediate

02 · Background

Experience & education

From annotating AI training data to building the infrastructure that runs AI in production.

Experience

  1. Senior Software Engineer Current

    GlobalLogic · Client: Ring (Amazon) · Remote

    – Present

    • Building AI agents that accelerate internal product and engineering workflows at Ring for PMs, TPMs, and engineers.
    • AWS
    • Agentic AI
  2. Senior Machine Learning Engineer

    Corteza.ai · Remote

    –

    • Architected production AI infrastructure on AWS using Terraform and Kubernetes, supporting ML and LLM workloads across EKS, ECR, EC2, S3, EFS, and Route 53.
    • Built Terraform-managed AMI infrastructure that cut Kubernetes pod startup time from about 5 minutes to 2 by minimizing image pull overhead.
    • Migrated a production assistant from RabbitMQ-based processing to streaming inference with vLLM, raising concurrent responses from 2 to 10 on a single GPU instance.
    • Terraform
    • Kubernetes
    • EKS
    • vLLM
  3. Machine Learning Engineer

    Corteza.ai · Remote

    –

    • Led end-to-end fine-tuning workflows for internal LLMs, including codebase scraping, dataset creation, training preparation, supervised fine-tuning, and evaluation.
    • Developed Python inference workflows for LLMs, object detection models, diffusion models, and third-party generative AI APIs.
    • Built and deployed containerized AI services integrated with production applications and internal ML tooling.
    • LLMs
    • Fine-tuning
    • Python
    • Containers
  4. Adjunct Professor

    Tecnológico de Monterrey · Estado de México

    –

    • Taught application development, programming fundamentals, and electronics, mentoring students through hands-on micro:bit projects.
  5. Data Analyst

    TELUS International · Remote

    –

    • Analyzed and annotated digital content to improve training data quality for AI, search, and recommendation systems.

Education

  1. M.Sc. in Engineering Sciences

    Tecnológico de Monterrey

    –

    • Built a neural-network-based interface that gives students real-time feedback during lab practices.
    • Co-authored research published by IEEE on an educational tool that applies data-driven control to nonlinear systems, using TensorFlow and Arduino.
  2. B.Sc. in Mechatronics Engineering

    Tecnológico de Monterrey

    –

    • Built a Flask web app that uses machine learning to estimate the time to a volcanic eruption from seismic data.
    • Implemented fuzzy control for a Furuta pendulum, using MATLAB and 3D CAD.

Publication

Designing a Neural Network-Based Controller: A Practical Educational Tool for Data-Driven Control Courses

IEEE · WEEF-GEDC 2023

  • Co-author. A NARMA-L2 neural network controller, trained on real pendulum data, used as a teaching tool for data-driven control courses.
Read on IEEE Xplore (opens in a new tab)

03 · Portfolio

Selected projects

Cloud, machine learning, and research work. Open any project for the details.

Client project

Attendance system for an elementary school of about 300 students, built on encrypted QR ID cards.

  • Python
  • OpenCV
  • QR codes

Sep 2022

04 · Contact

Let's work together

Have a role, a project, or a question about cloud or MLOps? Send me a message and I'll get back to you.

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